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Reservation Consultants - Full-Time
Cleveland / Dunwich / Redland Bay
Join an award – winning tourism and transport company ASX 200 Listed with 9,000+ employees globally Access to a range of Employee Benefits
About the Role
We are currently seeking full-time Reservation Consultants to join our operations here in Cleveland, Redland Bay and Dunwich - South East Queensland.
A desire to provide excellent customer service and to process bookings accurately is required. This is a varied role incorporating phone, email and face-to-face customer service, ticket sales, ferry bookings and vehicle check-ins. Previous experience in a customer service-focused role would be highly advantageous.
Our business operates 365 days a year, so you will need to be available to work on any day of the week, including weekends and public holidays.
Attention to detail and exceptional verbal and written communication skills
Time management skills and ability to prioritise and work under pressure
Willingness to take on extra shifts if required and ability to work from one of our four offices across Cleveland, Redland Bay or Dunwich on North Stradbroke Island
Willingness to work as both part of a team and independently
Demonstrated reliability and ability to respond and adapt to changing business needs
Experience in fast paced, dynamic environment with ability to multitask desirable
Skills, Qualifications & Experience
Advanced computer literacy and Microsoft Office skills
Customer service experience in tourism industry desirable
How to Apply
Click APPLY and fill in as much information as you can in the track record section of the application, paying close attention to each question.
We are requesting your resume and a cover letter explaining why you are the best person for this position.
Applications close by 5pm on 1 November 2021.
SeaLink Travel Group is committed to providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. We strongly encourage applications from Aboriginal and Torres Strait Islander people.
Desired hours shown may exceed the hours actually required if the Job has flexible hours or may be shared with other employees.
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