Reservation Consultants - Full-Time
Cleveland / Dunwich / Redland Bay


Join an award – winning tourism and transport company
ASX 200 Listed with 9,000+ employees globally
Access to a range of Employee Benefits


About the Role


We are currently seeking full-time Reservation Consultants to join our operations here in Cleveland, Redland Bay and Dunwich - South East Queensland.


A desire to provide excellent customer service and to process bookings accurately is required. This is a varied role incorporating phone, email and face-to-face customer service, ticket sales, ferry bookings and vehicle check-ins. Previous experience in a customer service-focused role would be highly advantageous.


Our business operates 365 days a year, so you will need to be available to work on any day of the week, including weekends and public holidays. 


About You

  • Attention to detail and exceptional verbal and written communication skills
  • Time management skills and ability to prioritise and work under pressure
  • Willingness to take on extra shifts if required and ability to work from one of our four offices across Cleveland, Redland Bay or Dunwich on North Stradbroke Island 
  • Willingness to work as both part of a team and independently
  • Demonstrated reliability and ability to respond and adapt to changing business needs
  • Experience in fast paced, dynamic environment with ability to multitask desirable

Skills, Qualifications & Experience

  • Advanced computer literacy and Microsoft Office skills
  • Customer service experience in tourism industry desirable

How to Apply


Click APPLY and fill in as much information as you can in the track record section of the application, paying close attention to each question.


We are requesting your resume and a cover letter explaining why you are the best person for this position.


Applications close by 5pm on 1 November 2021.


SeaLink Travel Group is committed to providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. We strongly encourage applications from Aboriginal and Torres Strait Islander people.


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