SeaLink Travel Group is a publicly listed multi-modal transport and tourism operator, delivering world-class customer services and brilliant Australian holiday experiences.
Carrying more than 350 million passengers a year in different locations around the world, our Group has over 8,000 employees operating more than 3,200 buses and 78 ferries in New South Wales, Victoria, Queensland, South Australia, Tasmania, the Northern Territory, Western Australia, London and Singapore.
SeaLink was founded in 1989 in Adelaide providing transport and ferry services between the mainland and Kangaroo Island. Today, we are a leading Australian marine, tourism and public transport provider with established international operations in London and Singapore.
SeaLink Fraser Island … A World Heritage listed island off Australia’s Eastern Queensland coast, is the world’s largest sand island, stretching over 120km. With cool towering rainforests to walk through and explore, over 100 freshwater lakes to swim in, including the iconic Lake McKenzie and Lake Wabby, and an amazing beach highway, where else would you rather be! Though surrounded by untamed wilderness and rugged terrain, Fraser Island boasts luxurious, relaxing and natural accommodation experiences for guests from all corners of the world.
Living and working in paradise… we can’t think of anything better!!
So, what are we looking for?
If you’ve been told that ‘customer service’ is your middle name, or that it runs in your blood, then we want to hear from you! We are seeking a live on dynamic and energetic Retail Assistant to join our teams.
You will have the opportunity to be part of a team of skilled and enthusiastic individuals. Your role will involve providing exceptional customer experiences, to guests and fellow team members in a relaxed and friendly atmosphere.…do you think you have what it takes?
A few essentials about you…
- Have a professional outlook in the workplace and show an invested interest in the hustle and bustle of the Hospitality industry
- Demonstrated experience in a high pressure environment
- Great time management skills
- Ability to take direction and work as a part of a team
- Ability to work autonomously
- Efficient and effective time management skills
- Immaculate grooming and presentation
- Ability to relocate and live-on Fraser Island
- Cash handling experience
- Open & Closing procedures experience
- Merchandising Experience
- Exceptional Customer Service skills
- a Minimum of 2 years retail experience working in a fast past environment would be an advantage
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers’ needs and wants
- Recommend and display items that match customer needs
- Welcome and greet customers
- Manage point-of-sale processes
- Assist in the receiving of new shipments
- Assist with stock orders
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all companies policies and procedures
A few simple role requirements…
- A valid Police Clearance (dated within 6 months or less), or the ability to obtain one for work
- A valid Food Handling Certificate – or the ability to obtain one for work – highly regarded
- A valid Queensland RSA – or the ability to obtain one for work
- The ability to relocate into the Staff Village on Fraser Island for work
- The ability to work across a broad rostering system, over a 7 day working week
Moving to Fraser Island…
Has moving to an island ever been on your bucket list? Well, why not tick it off now! We are searching for live on island team members for this role. This involves moving into the Staff Village, located within a 10 minute walk of the Resort and Barge, and sharing the Village facilities with between 80-100 like-minded team members.
A few live on island perks for SeaLink team members…
- Daily free shuttle service to and from the Staff Village and Resort complex
- Free 24 hour staff only laundry and gym facilities
- Breakfast and dinner served daily at the Dingo Bar
- Breakfast, lunch and dinner served daily in the Main Resort Complex
- 10 minute walk to the Sunset Bar and beach
- Free walk on barge transfers to and from the island for all team members
- Year round access to the Sandbar Pools
How SeaLink Fraser Island works with you…
SeaLink Fraser Island are proud to offer a range of career development and recognition programs, along with team member benefits. Here are just a few…
- Monthly One-On-One’s are held between you and your Department Manager which involves a healthy conversation around your work performance, progression, and provides you with an opportunity to identify any areas you would like to expand into within the company
- Departmental Buzz Nights! A great way to get to know your Department team members on a social level, while also recognising the hard work of fellow members within your team
- Various team member benefits through the Accor and SeaLink brands
- Team member famils – why not stay a night at one of our Resorts, dine in our restaurants, take a tour, or enjoy a relaxing massage in our Island Day Spa! Team members are provided with an opportunity to experience each aspect of the company throughout their employment
- Various yearly team member recognition programs, which are designed to recognise those team members exceptional performance and achievements in the workplace
So… if this opportunity sounds too good to miss, send your application through to our team – we can’t wait to hear from you soon!