SeaLink are looking for a bright and energetic team player who has a strong work ethic and an enthusiastic attitude to join their crew!
Have a background in the tourism and hospitality industry?
Experienced in hospitality and customer service?
Looking for an exciting new work environment?
We encourage you to apply!
SeaLink Travel Group is a publicly listed multi-modal transport and tourism operator, delivering world-class customer services and brilliant Australian holiday experiences.
Carrying more than 285 million passengers a year in different locations around the world, our Group has over 8,840 employees operating more than 3,500 buses and 118 ferries in New South Wales, Victoria, Queensland, South Australia, Tasmania, the Northern Territory, Western Australia, London and Singapore.
SeaLink was founded in 1989 in Adelaide providing transport and ferry services between the mainland and Kangaroo Island. Today, we are a leading Australian marine, tourism and public transport provider with established international operations in London and Singapore.
The PS Murray Princess is the largest inland paddle wheeler in the Southern Hemisphere. Accommodating a maximum of 120 guests and operating 3, 4 and 7 night cruises on the Murray River from Mannum, 87 kilometres from Adelaide, this stunning vessel attracts guests from all over Australia and the world.
- Guest satisfaction
- Stock control and ordering efficiency
- Excellent verbal and written communication skills
- Excellent attention to detail
- Highly developed interpersonal skills
- Ability to meet individual and team targets
- Time management
- Ability to use initiative
- Demonstrated ability to show flexibility and work harmoniously within a team
- Honesty & reliability
These key requirements will be complimented by experience and skills in the following areas:
- Minimum of 1 year hotel, restaurant or cruise ship experience in a position of responsibility, such as a head waiter/waitress or steward– Essential
- Certificate Qualification in Hospitality - Essential
- Responsible Service of Alcohol – Essential
- Food Safety Certificate - Desirable
- Barista training - Desirable
- Experience in working in a fast paced team to reach goals - Essential
- Guest service experience – Essential
- Previous leadership experience - Essential
All meals and on-board accommodation on board the Murray Princess when rostered on duty are included. Transport from Adelaide CBD to Mannum is provided if required.
About the role
The Leading Hand position involves all aspects of food and beverage service including set up, service, clearing and clean-up for breakfast, lunch and dinner. The position also involves cleaning duties in dining room and galley, setting up of dining room, polishing cutlery, preparing condiments, folding of napkins, guest boarding and cabin housekeeping (bed making, changing linen and cleaning bathrooms) on change over days.
The Leading Hand is the most experienced waiter/ess and supervises the waiting staff (under the direction of the Cruise Director). The Leading Hand is also responsible for ordering of dining room supplies and therefore ensuring sufficient stocks are on-board.
The Waiter / Waitress is responsible for all aspects of food and beverage service including set of the dining room and waiter service. The position also involves guest boarding and cabin housekeeping including bed making, changing of linen and cleaning bathrooms.
This position is made up of the following – 75% of the shifts being in the capacity of a Leading Hand Waiter / Waitress reporting to the Cruise Director and 25% of the shifts being in the capacity of Waiter / Waitress reporting to the Leading Hand Waiter / Waitress.
This is a permanent full time position. Rotating roster of 14.5 days on / 13.5 days off / 14.5 days on / 6.5 days off.
This role requires energy, commitment, initiative, teamwork, and multi-skilling and time management.
If this sounds like your dream job, we encourage you to apply!
We are requesting your resume and a cover letter explaining why your are the best person for this position.
Please fill in as much information as you can in track record section of the application and pay close attention to the questions.
Applications close 5pm on Friday 26 February 2021
SeaLink Travel Group is committed to achieving a diverse workforce and encourage applications from Aboriginal and Torres Strait Islander people.